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Gower Ambassador Training

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About Course

Gower Ambassador Training Modules. Learn about how to be a representative of your area. Once attempting the course you will need to work your way down the left hand side list of topics, and once you have completed a page click mark as complete in the top right corner. We would also recommend you to complete the course using a computer rather than a mobile phone, in order to have a better experience.

What Will You Learn?

  • Knowledge of area
  • Customer facing skills
  • What makes a good Tourism Ambassador
  • What tourists want

Course Content

Welcome Aboard!

  • Welcome Aboard!
  • Benefits

Ambassador and the Role – Module 1
Role of the ambassador

Getting to know you – Module 2

You’re Welcome! – Module 3
Being a 'welcoming' host is crucial. Make or break. The way you are with your visitors has the capacity to turn a good holiday into a truly memorable one. What we look at in this session... -What could possibly go wrong -Welcome: The basics -Plan ahead -It's the way I tell them! Delivering information -Dealing with difficult people -The big 5

Your visitors are here!
Don't Deny it You've always wanted to be a travel agent...well now's your big chance! Your group task is to establish your 'travel agency' and then give it a snazzy name(locally inspired of course) - the cheesier the better-

Ambassadors in Action!
Find out what's expected from a Gower Community Tourism Ambassador

Radio Places to go!
An opportunity for you to draw on your existing experience and everything you've learned so far.

Pilgrim Way and Gower Churches

Visitor and Guest Demographic

Dark Skies
Gower is known for its dark skies, here is some info about the topic.

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GF
Grenville Fisher
4 years ago
yes